| Seller | General Incorporated Association AIWAY |
| Operations Manager | Mirei Shiraishi |
| Address | Cross Gate 7F, 1-101-1 Sakuragicho, Naka-ku, Yokohama, Kanagawa 231-0062, Japan |
| Phone | +81-45-534-4280 *As a general rule, inquiries are handled by email. |
| info@aiway.or.jp | |
| Business Hours | Weekdays 12:00–19:00 (JST, excluding weekends, national holidays, and the year-end/New Year period) *We aim to reply to inquiries within two business days. |
| Website | https://aiway.or.jp/ |
| Selling Price | The price is the amount shown on the application or checkout screen for each product or service. Unless otherwise stated, displayed prices include consumption tax. Prices may vary depending on the content of the product or service, the contract period, the plan, and similar factors. |
| Additional Fees | Any internet connection charges, communication fees, and other costs related to the use of telecommunication lines that are required to use the service shall be borne by the user. |
| Payment Methods | Payment can be made by the following methods through the payment processing company designated by the Association:
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| Payment Timing | Payment is processed at the time the application for, or registration of, the product or service is completed. For recurring subscription services, charges are automatically renewed and billed according to the contract period, calculated from the date of the initial payment. |
| Delivery Timing | Products and services are provided immediately or promptly after payment is completed. Please note that, due to system-related reasons or other unavoidable circumstances, the start of provision may take some time. |
| System Requirements | To use the service, please use the latest version of one of the following recommended browsers:
*Please use the service with JavaScript and Cookies enabled. *The service may not function properly on some devices or environments. |
| Cancellation | Users may cancel at any time using the method prescribed by the Association. Cancellation conditions, timing, the availability of refunds, and other details shall be governed by the Terms of Service. |
Enacted: April 1, 2025
Last revised: May 1, 2026